Help Centre

87Game FAQ – Your Questions, Answered

Everything you need to know about your 87Game account — from signing up and making deposits, to playing live casino games and withdrawing your winnings in the Philippines.

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Quick Overview

Find the Help You Need, Fast

The 87Game FAQ covers every part of the platform — so you spend less time searching and more time playing.

Account & Registration

Learn how to create your account, verify your identity, reset your password, and manage your profile settings from any device.

Deposits & Funding

Find out which payment methods are available for Filipino players, how long top-ups take, and what to do if a deposit doesn't reflect right away.

Withdrawals

Get clear answers on how to request a cash-out, typical processing times, minimum amounts, and the verification steps required.

Games & Betting

Questions about slots, live casino tables, eBingo, sports betting, and poker — all covered so you know exactly how each game type works.

Mobile App & Access

Everything about the 87Game app — how to download it, supported devices, staying logged in, and getting the best mobile experience.

Security & Privacy

Understand how 87Game protects your data with SSL encryption, OTP verification, and responsible account security practices.

Account & Registration

Click Register in the top navigation bar. Fill in your mobile number, choose a username, set a password, and complete the verification step. The whole process usually takes under five minutes. You must be 21 years of age or older to open an account.

For standard KYC verification, you will typically need a valid government-issued ID — such as a PhilSys National ID, passport, driver's licence, or SSS ID. A selfie holding your ID may also be required. Uploading clear, readable images speeds up the review process significantly.

No. Each player is allowed only one account on 87Game. Duplicate accounts may be suspended. If you have trouble accessing your existing account, contact customer support rather than creating a new one.

On the Login page, click "Forgot password?" and follow the steps. A one-time PIN will be sent to your registered mobile number to confirm your identity. Once verified, you can set a new password immediately.

Deposits & Funding

87Game supports Philippine Peso (PHP) deposits via local bank transfers, online banking, and e-wallets such as GCash and Maya. All transactions are processed in PHP. Visit the Deposit page for the full list of currently available options.

Most deposits are credited within a few minutes after the payment is confirmed on the provider's end. Bank transfers may occasionally take longer depending on your bank's processing schedule. If your balance hasn't updated after 30 minutes, contact support with your transaction reference number.

Minimum deposit amounts vary depending on the payment method you choose. Please check the Deposit page for the current minimum per payment channel. Amounts are always displayed in Philippine Peso (₱).

Withdrawals

Log in to your account, go to the Withdrawal section, choose your preferred cash-out method, enter the amount in PHP, and confirm the request. Make sure your account is fully verified before submitting — unverified accounts cannot process withdrawals.

Processing times depend on the method selected. E-wallet withdrawals via GCash or Maya are generally faster, while bank transfers may take one to three business days. Processing times can also vary during weekends and Philippine public holidays.

Common reasons include incomplete KYC verification, a pending review by the security team, or a mismatch between your account details and your payment method. If your withdrawal has been pending for more than 24 hours, reach out to customer support with your transaction ID for a status update.

Games & Betting

87Game offers a wide range of gaming options including online slots, live casino tables (baccarat, roulette, blackjack), eBingo, online poker, and sports betting covering basketball (PBA & NBA), football, boxing, volleyball, and esports events.

Yes. The Live Casino section runs 24/7 with real dealers streaming in real time. You can join a table whenever you like — whether it's a quick session before work in Manila or a late-night game in Davao.

Absolutely. Head to the Wins page to see recent notable payouts from players across the platform. It's a great way to keep up with what's happening and get a feel for the range of games and bet sizes on offer.

Mobile App & Access

Visit the Download page or the App page for the latest installation instructions. The app is available for Android devices and can be installed directly from the 87Game website. iOS users can access the platform through the mobile browser, which is fully optimised for iPhone and iPad.

Yes. The 87Game mobile experience is designed to give you full access — slots, live casino, sports betting, deposits, withdrawals, and account management are all available from your phone. The interface adjusts automatically to your screen size for comfortable play.

Automatic logouts can happen after a period of inactivity as a security measure, or when your app cache needs clearing. Try updating the app to the latest version, clearing cached data in your phone settings, and making sure your device time and date are correctly set.

Security & Privacy

All data transmitted through 87Game is protected by SSL (Secure Socket Layer) encryption. Your personal details are stored securely and are never shared with third parties without your consent. For full details, read the Privacy Policy.

OTP stands for One-Time PIN — a short code sent to your registered mobile number to confirm that it's really you logging in or making a sensitive account change. It adds a meaningful layer of protection beyond just a password, especially if your credentials are ever compromised.

Change your password immediately using the reset option on the Login page. Then contact 87Game customer support as soon as possible so the team can review your account activity, flag any suspicious sessions, and help you secure your account. Do not share your OTP or password with anyone.

New to 87Game?

Registration is free and open to players 21 and older across the Philippines. Get started in just a few minutes.

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Why the 87Game FAQ Exists

When you're in the middle of a session or trying to sort out a deposit at midnight, the last thing you want is to wait for a reply. The 87Game FAQ is built to give Filipino players direct, practical answers right when they need them — whether you're in Manila, Cebu, Davao, or anywhere else in the country.

The questions here come from real interactions — things players actually ask about when they first sign up, when they hit a snag with a payment, or when they're exploring the platform for the first time. If you've been wondering about something, there's a good chance it's already covered above.

Getting the Most from Your Account

A few habits go a long way toward a smooth experience on 87Game. First, complete your KYC verification early — before you need to make a withdrawal. Verified accounts process cash-outs faster and run into fewer holds. It takes a few minutes and only needs to be done once.

Second, keep your registered mobile number active. A lot of the platform's security features — including OTP verification and password resets — rely on being able to reach you via SMS. If your number changes, update it in your account settings as soon as possible.

Third, use a unique password for 87Game. Reusing passwords from other sites is one of the most common ways accounts get compromised. A strong, distinct password combined with OTP verification gives your account solid protection.

About Deposits and Withdrawals in the Philippines

87Game processes all transactions in Philippine Peso (₱). The platform supports local payment options that Filipino players are already familiar with — including bank transfers through major Philippine banks, and e-wallets like GCash and Maya for convenient mobile-based transactions.

One thing worth knowing: withdrawal times can vary. E-wallet cash-outs tend to be faster than bank transfers, and requests submitted during business hours on weekdays are generally processed more quickly than those submitted late at night or on public holidays. If you're planning a withdrawal, it helps to submit early in the day.

Playing Responsibly at 87Game

87Game is a platform for entertainment, and keeping that experience healthy is something the team takes seriously. Before each session, it's a good idea to decide on a budget and a time limit — and stick to both, regardless of how the session goes. Gaming outcomes are based on chance, and no strategy guarantees a win.

If you ever feel that gaming is affecting your finances, your daily routine, or your relationships, visit the Responsible Gaming page. It includes practical tools and resources to help you stay in control. The platform is for adults aged 21 and above only.

Can't Find Your Answer?

The FAQ covers the most common questions, but it doesn't cover everything. If you have a specific issue — an unusual transaction, a technical problem with a game, or anything else — the 87Game customer support team is available 24/7. Reach out via the contact details in the footer or sidebar, and the team will get back to you as quickly as possible.

Ready to Play? Join 87Game Today

Create your free account in minutes and explore everything 87Game has to offer — live casino, slots, sports betting, and more, all built for players in the Philippines.